EN PUERTO RICO TODOS LOS DUEÑOS DE MASCOTAS QUE UTILIZAN
EUKANUBA PARA ALIMENTAR SUS MASCOTAS
PUEDEN ESTAR COMPLETAMENTE TRANQUILOS, LAS LATAS Y POUCHES
DE IAMS Y EUKANUBA ENVUELTOS EN EL "RECALL " EN U.S.A NUNCA
HAN SIDO TRAIDOS A PUERTO RICO, NUNCA LOS HEMOS
VENDIDO.
Como
cuestión informativa le incluyo carta que la Compañía
IAMS ha enviado a muchos medios informativos para los
Consumidores de EUKANUBA.
Muchos
Saludos,
Angel
L.Santana
------
Dear Concerned Pet Owner:
As Iams and Eukanuba employees, we feel deeply for everyone
affected by the Menu Foods wet food recall involving 95
brands, including our own. We are heartsick that any of our
Iams and Eukanuba products were involved. We have added
more customer service support people to respond to our call
lines and have added a dedicated veterinarian hotline to
address further questions. Our commitment is to respond
personally to everyone who contacts us.
In our efforts to keep you informed, we want you to know
that the U.S. Food & Drug Administration (FDA) has
recently announced that they have found a substance called
melamine in the wheat gluten of recalled products, and not
aminopterin, as earlier suspected by the New York State
Foods Laboratory.
We can reassure you:
There is no melamine or aminopterin in any of our Iams and
Eukanuba dry pet foods.
In fact, Iams and Eukanuba dry dog and cat foods DO NOT
contain wheat gluten. Our dry dog and cat foods are made
exclusively in our own manufacturing plants in Ohio,
Nebraska, and North Carolina and not by Menu Foods.
You can feel safe and confident in feeding all Iams and
Eukanuba dry foods, as well as any wet foods that are not
on the Menu Foods recall list. You can go to Iams.com or
Eukanuba.com to see the specific list of recalled wet pouch
and canned products.
In addition, we want to keep you updated on the key actions
we’ve taken.
Our immediate response priorities included:
• Working with retailers
to remove all affected wet can and pouch products from
store shelves.
• Suspending production
of all our foods manufactured at the affected Menu Foods
plant. Our production remains suspended.
• Sharing all our data
and cooperating fully with the U. S. Food & Drug
Administration (FDA), which is leading this important
investigation.
As part of our ongoing, additional efforts:
• We convened a task
force of prominent North American veterinary health care
experts to review the recall. They recently agreed:
“Veterinarians and pet owners should feel safe
recommending and feeding Iams and Eukanuba dry
foods.”
• We have established a
council of leading veterinarians and healthcare
professionals to provide the most up to date learning on
how we can continue to enhance all pets quality of life and
disease prevention.
We again want to reassure you that Iams and Eukanuba dry
foods were not affected by this recall and continue to be
endorsed by veterinarians as the highest quality nutrition
for cats and dogs. We make our own dry dog and cat foods
using high quality animal-based protein and they do not
contain wheat gluten.
We want to reassure you that you can feed Iams and Eukanuba
dry foods, as well as any wet foods that are not on the
Menu Foods recall list with complete confidence.
Pets are an important part of all our families. We share
your concerns and are firmly committed to you and the
health of your pet. If we can answer further questions
please call us at 1-800-882-1591
Sincerely,
The Employees of Iams and Eukanuba Pet Foods
